Professional Answering Services Freeport NY

Don't underestimate the talent that you get when you select a professional answering service. Many of the leading answering service companies in the industry are very particular about the employees they hire. They obviously make it a point to hire only articulate individuals who can think on their feet and can handle multiple calls while staying poised.

Local Companies

Empire Staffing Services
516-487-1147
500 Northern Blvd
Great Neck, NY
Adecco
175 Broad Hollow Road
Melville, NY
Staffing Remedies
516-741-5761
100 Herricks Rd
Mineola, NY
Greystone Staffing Of Ny
516-797-1000
6175 Sunrise Hwy
Massapequa, NY
Schloss & Company
(775) 883-9225
1400 Old Country Rd., Ste. 310
Westbury, NY
Global Staffing
718-762-7633
133-38 41st Rd
Flushing, NY
Pro Search
631-225-5561
875 S 7 St
Lindenhurst, NY
StaffIT, Inc.
888-338-9595
Corporate Office
Melville, NY
The Premier Group/Margo Berk Personnel
212-661-0695
505 Fifth Avenue
New York, NY
Harold L Rapp Assoc
(516) 625-4341
80 Hemlock Dr
Roslyn, NY
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Author: Robert Porter

Don't underestimate the talent that you get when you select a professional answering service. Many of the leading answering service companies in the industry are very particular about the employees they hire. They obviously make it a point to hire only articulate individuals who can think on their feet and can handle multiple calls while staying poised. They also clearly realize the importance of answering calls promptly and in a professional manner at all times. Answering Service owners and managers know about the importance of the voice and its tone, and how an operator's voice can truly make a welcoming and helpful difference when answering calls. Of course, being able and determined to help a caller is equally as important.

Industry leading answering service companies like 1-800 We Answer ( http://www.efls.com ) are very selective about who they hire. Before any hiring takes place, operators are thoroughly screened and their communication and listening skills are put to the test. After skilled operators are hired, they receive training in the company's policies and answering service procedures. They're closely supervised so that their performance is consistent. Training doesn't stop once an operator's evaluation period is over. Answering service operators receive continual training on new accounts, and learn customer service skills throughout their careers.

Answering service companies attract a steady stream of excellent employees. Many companies are realizing the advantages of outsourcing inbound telephone call answering to an answering service. The growth of outsourced business support areas and the virtual service industries has spurred a growing need for skilled customer service representatives across all fields. Answering service businesses constantly need fresh talent. While many customer service experts work in the answering service industry full-time, some of these employees are part-time workers, including people working second jobs. These employees, who work full-time in other areas, often have useful professional experience to offer an answering service company. That broad experience is evident when they answer calls and provide exceptional customer service.

An answering service can be an appealing place to work. For those individuals who love to talk, be helpful and who know they have strong communications skills, are well suited to work for an answering service. A clear speaking voice, known as a "great phone voice" is a plus for answering service employees. Answering service companies provide fair pay, and the hours are often very flexible since an answering service can provide call coverage at all hours, 24/7, 365 days a year. Employees can usually choose to work a specific shift that accommodates their lifestyle and schedule: early morning, afternoon, late night, and overnight.

Working for an answering service can be a path to higher levels of customer service experience. Answering service companies attract quality employees who are drawn to the latest technology in the telecommunications industry. By working at a professional answering service, customer service employees sharpen their technical skills since messages are relayed to clients in a variety of ways via phone and also through new technology: mobile e-mail, fax or directly to a client's PDA. Some answering service employees update databases and they get to work on a variety of telecommunications software applications, some of which were created by their own IT departments.

Answering service companies partner with their clients to provide seamless call coverage. Keeping this concept in mind, the employees of an answering service become quite important. When a company's receptionist goes home, it's the answering service live operator who takes the reins. The operator becomes an extension of that company whose calls they are covering. A valuable answering service worker realizes their voice and presence is just as important as the company's daytime receptionist's.

Employees are the key ingredient that distinguishes one company from another. Answering Service companies also realize this, and hire only the best communicators: good listeners who are ready at all times to consistently help and service callers. Answering service companies actively recruit online just like the Fortune 1000 companies, and utilize key job search sites such as Monster.com, Careerbuilders.com and Craig's List. The job front for answering service employees looks bright, since there is a growing demand for qualified and skilled employees. Unlike many other US industries, many answering service companies are expanding and hiring rapidly.


About the Author:

Robert Porter is the President and CEO of 1-800 We Answer, a full service telecommunications company providing a complete range of answering service, call center, voice mail, fax, mail,telemarketing and phone system services to businesses and individuals.

Article Source: http://www.articlesbase.com/management-articles/answering-service-employees-make-a-difference-for-your-business-795101.html

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