KSU-less Systems Suffern NY

A phone system for small businesses should be designed with a minimalist and efficient approach. KSU-less systems are perfect tools that will enhance the effectiveness of your small business. Choosing the right phone system for your company will not only reduce cost in the short-run but give you a higher ceiling for growth.


1 . Local Companies

American Business Communicatations Services Inc.
1-800-836-8383
141 So. State St.
Hackensack, NJ
AT&T Mobility
(866) 246-4852
508 West 259Th St
Riverdale, NY
AT&T Mobility
(914) 949-7090
100 Main St
White Plains, NY
AVX Integrated Technologies, Inc.
(845) 358-3980
11 South Greenbush Road
West Nyack, NY
Associated Installations, Inc.
(201) 225-9200
700-76 Broadway #215
Westwood, NJ
Teleco
973-746-3636
Montclair, AK
AT&T Mobility
(973) 779-2120
776 Route 3 West
Clifton, NJ
AT&T Mobility
(914) 722-2769
835 Central Park Avenue
Scarsdale, NY
AT&T Mobility
(973) 237-9778
605 Route 46 East
Little Falls, NJ
Intra Home Systems ~Founding Member~
(973) 248-1501
231 West ParkwaySte. B
Pompton Plains, NJ
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2 . The Difference between KSU and KSU-less

The need for a "Key Service Unit" depends on the scale of the operations of a company. In traditionally large companies, KSU or PBX systems are the main switching control units for a Key Telephone System - it is the traffic manager of all incoming and outgoing phone calls. A KSU system can work over leased, private, and dedicated lines. A KSU directs line communications from point to point or from multiple points. Thus, large companies use KSU systems to manage their communication flow for efficient and effective business operations - whether phone calls are made within the company or calls are made between companies and clients. A KSU system provides the power, signal, and connectivity in company lines, which is an essential infrastructure for a large company.

KSU systems are preferable for companies that can hire the right technical people to manage their phone lines. Small companies who find the cost of a KSU system too much for their modest operations can use KSU-less systems. This potent alternative is far less expensive, less complicated to operate, and has the right set of features perfect for a small business phone system. KSU-less systems are recognized for their portability and easy installation since the business owner can install the phone system by himself.

3 . Upgrading a KSU System

A telephone system is a complex structure that is usually overlooked by office managers. Companies sometimes find it hard to install a KSU system because they expected eager phone companies to install it for them. Once installed, the basic features of a KSU system might be too bare compared to the expected office functions of your company. These systems can be upgraded by adding key components such as ACD, CID, and CSTA.

The ACD or Automatic Calling Distribution routes incoming and outgoing telephone calls to the next available operator. It is an advanced call processing designed to increase the responsiveness of a company by rerouting the calls of customers and clients to the appropriate department or support team. An ACD is more apt for call center companies that want to monitor the workload of their agents. It can also gather data such as call frequency and provide reports when needed. This system processes and queues phone calls to available staff and cuts the lag time for incoming customer calls to reach support staff. At the same time, it also cuts the lag time for the staff waiting to be connected to an incoming caller.

CID or Caller ID is a feature optionally added to a KSU system to determine the originating call number. Meanwhile, CSTA provides electronic transmission of voice and fax. There are more features that can be added to upgrade a company's KSU system.

4 . Advantages of a KSU-Less System

The main selling point for KSU-less systems is exemplified in the "small versus big" philosophy. Everything wired into a KSU-less system is a minimalist and highly efficient approach to one's business operations.

KSU-less phone systems serve as the bridge for businesses that are larger than a group of freelancers and too small for them to rely on a full-blown communication system. KSU-less phones serve as the middle ground for companies that need to organize more than two phone lines without the bloat and technical difficulties associated with traditional phone systems. With the right functions, small businesses can install phone systems within their price range without being sluggish due to lack of features. A KSU-less system allows users to make intercom calls or system-wide pages. Extension lines are also kept private from each other while avoiding accidental call intrusions or eavesdropping.

As described by the term, KSU-less phone systems do not require a central KSU pod. The decentralized approach to this small business phone system bodes well for anyone controlling the cost and maintenance of office operations. Each phone unit in a KSU-less system already contains the features for multi-point communications, reducing the installation process to just plugging the phones into designated phone jacks. The savings taken from a KSU system comes from less phone wires required to install a phone system. KSU-less is also treated as a normal office machine that can be transferred from one place to another. Its portability makes this system more viable for small offices that relocate periodically.
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