How to Handle and Decrease Customer Disputes Whitestone NY

Customer disputes over payment can tie up an alarming amount of cash in Whitestone. Unfortunately, many times, no one takes immediate action to resolve the disputes and they pile up.

Local Companies

billAnywhere.com
212-555-1234
122nd st
New York, NY
Binary Tree Inc
(212) 244-3635
1 Gateway Ctr
Newark, NJ
591 Summit Group LLC
(201) 420-1823
895 Bergen Ave
Jersey City, NJ
D M I Consulting
(201) 413-1964
2277 John F Kennedy Blvd
Jersey City, NJ
Compu-Net Solutions
(718) 436-3904
1180 51st St
Brooklyn, NY
Marie Saeki Public Relations
(212) 353-9141
41 Great Jones Street
New York, NY
Acg Consulting Inc
(973) 792-9194
744 Broad St
Newark, NJ
City of Newark
(973) 733-3669
920 Broad St
Newark, NJ
Atlantic Coast Media Group
(201) 420-8282
930 Newark Ave
Jersey City, NJ
Rising Tide Capital Inc
(201) 432-4316
348 Martin Luther King Jr DR
Jersey City, NJ

Source: The Concrete Producer/Concrete Journal
Publication date: April 1, 1995

By Lloyd W. Eichorn

Abstract: Customer disputes over payment can tie up an alarming amount of cash. Unfortunately, many times, no one takes immediate action to resolve the disputes and they pile up. In order to maintain cash flow, these disputes must be put to rest quickly and efficiently. For this to take place, the dispute must be brought to the attention of the cash flow manager. To facilitate the speedy solution of disputes, there must be effective communication within the company, so when the customer does call or write with the dispute, it is circulated immediately to all who need to know about it. There are two types of disputes: real ones and pay stalls. Customers stalling on a payment are unlikely to try to bring the dispute to an immediate resolution. It is up to the company to do so. If disputes are brought to quick resolution, ending with either an apology to the customer or a polite request for payment, the pay stall technique will cease to work. Other customers will appreciate the quick attention, and business will improve.

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