How to Handle and Decrease Customer Disputes South Ozone Park NY

Customer disputes over payment can tie up an alarming amount of cash in South Ozone Park. Unfortunately, many times, no one takes immediate action to resolve the disputes and they pile up.

Local Companies

billAnywhere.com
212-555-1234
122nd st
New York, NY
Acg Consulting Inc
(973) 792-9194
744 Broad St
Newark, NJ
Church Accounting & Consulting
(973) 824-0132
17 Academy St
Newark, NJ
Extended Management Corp
(201) 435-0471
66 Christopher Columbus DR
Jersey City, NJ
Ps Technology Solutions Inc
(718) 377-4193
924 E 29th St
Brooklyn, NY
Ruder Finn
(212) 583-2782
301 E. 57th Street
New York, NY
730 Associates
(973) 297-0038
5 Commerce St
Newark, NJ
Choice Telecommunications
(973) 242-5117
730 Broad St
Newark, NJ
D & I Consulting
(201) 706-2037
879 Bergen Ave
Jersey City, NJ
Compatible Business Solutions
(718) 652-5960
1063 E 211th St
Bronx, NY

Source: The Concrete Producer/Concrete Journal
Publication date: April 1, 1995

By Lloyd W. Eichorn

Abstract: Customer disputes over payment can tie up an alarming amount of cash. Unfortunately, many times, no one takes immediate action to resolve the disputes and they pile up. In order to maintain cash flow, these disputes must be put to rest quickly and efficiently. For this to take place, the dispute must be brought to the attention of the cash flow manager. To facilitate the speedy solution of disputes, there must be effective communication within the company, so when the customer does call or write with the dispute, it is circulated immediately to all who need to know about it. There are two types of disputes: real ones and pay stalls. Customers stalling on a payment are unlikely to try to bring the dispute to an immediate resolution. It is up to the company to do so. If disputes are brought to quick resolution, ending with either an apology to the customer or a polite request for payment, the pay stall technique will cease to work. Other customers will appreciate the quick attention, and business will improve.

The full text of this article is available as a PDF document. To download the PDF version of the article, click here.

Click here to read full article from The Concrete Producer