How to Handle and Decrease Customer Disputes Rye NY

Customer disputes over payment can tie up an alarming amount of cash in Rye. Unfortunately, many times, no one takes immediate action to resolve the disputes and they pile up.

Local Companies

billAnywhere.com
212-555-1234
122nd st
New York, NY
Proven Methods Customer Service Llc
(914) 967-5040
32 Elm Pl
Rye, NY
Shelko Consulting LLC Accounting & CRM Software Consultants
1-800-638-5213
214 State St
Hackensack, NJ
Compatible Business Solutions
(718) 652-5960
1063 E 211th St
Bronx, NY
Proven Methods Customer Service Llc
(914) 967-5054
32 Elm Pl
Rye, NY

Source: The Concrete Producer/Concrete Journal
Publication date: April 1, 1995

By Lloyd W. Eichorn

Abstract: Customer disputes over payment can tie up an alarming amount of cash. Unfortunately, many times, no one takes immediate action to resolve the disputes and they pile up. In order to maintain cash flow, these disputes must be put to rest quickly and efficiently. For this to take place, the dispute must be brought to the attention of the cash flow manager. To facilitate the speedy solution of disputes, there must be effective communication within the company, so when the customer does call or write with the dispute, it is circulated immediately to all who need to know about it. There are two types of disputes: real ones and pay stalls. Customers stalling on a payment are unlikely to try to bring the dispute to an immediate resolution. It is up to the company to do so. If disputes are brought to quick resolution, ending with either an apology to the customer or a polite request for payment, the pay stall technique will cease to work. Other customers will appreciate the quick attention, and business will improve.

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