How to Handle and Decrease Customer Disputes Poughkeepsie NY

Customer disputes over payment can tie up an alarming amount of cash in Poughkeepsie. Unfortunately, many times, no one takes immediate action to resolve the disputes and they pile up.

Local Companies

24 Hour Store
(570) 296-2844

Middletown, NY
Proven Methods Customer Service Llc
(914) 967-5054
32 Elm Pl
Rye, NY
Univera Healthcare
(716) 857-4448

Buffalo, NY
Group Health Incorporated
(585) 424-2467
30 Corporate Woods
Rochester, NY
Optimum Voice
(516) 918-2593

Bethpage, NY
JMC Marketing Communications & PR
(845) 331-1200
10 Pearl Street
Kingston, NY
Seven-Up Squirt-Dr Pepper of Buffalo
(716) 684-4911
2770 Walden Ave
Buffalo, NY
Cahill Patrick W Sra
(585) 383-4500
1151 Pittsford Victor Rd
Pittsford, NY
T K R Cable Company
(845) 986-2069

Warwick, NY
Press-Republican
(518) 565-4105

Plattsburgh, NY

Source: The Concrete Producer/Concrete Journal
Publication date: April 1, 1995

By Lloyd W. Eichorn

Abstract: Customer disputes over payment can tie up an alarming amount of cash. Unfortunately, many times, no one takes immediate action to resolve the disputes and they pile up. In order to maintain cash flow, these disputes must be put to rest quickly and efficiently. For this to take place, the dispute must be brought to the attention of the cash flow manager. To facilitate the speedy solution of disputes, there must be effective communication within the company, so when the customer does call or write with the dispute, it is circulated immediately to all who need to know about it. There are two types of disputes: real ones and pay stalls. Customers stalling on a payment are unlikely to try to bring the dispute to an immediate resolution. It is up to the company to do so. If disputes are brought to quick resolution, ending with either an apology to the customer or a polite request for payment, the pay stall technique will cease to work. Other customers will appreciate the quick attention, and business will improve.

The full text of this article is available as a PDF document. To download the PDF version of the article, click here.

Click here to read full article from The Concrete Producer

Related Articles
- Home Repair Tools Poughkeepsie NY
Featuring 455 inch-pounds of torque with fade-free power for more work per charge than comparable nickel-cadmium cordless drills, the Compact 18-volt Lithium-ion Drill/Driver (model R86006), is designed to handle tough tasks while reducing user fatigue.
- Hand-Held Power Saws Poughkeepsie NY
- Heavy-Duty Clamping Horses Poughkeepsie NY
- Fibers for Permeability Poughkeepsie NY
- Framing a Pergola Poughkeepsie NY
- Drywall Finishing Poughkeepsie NY
- Fending off Sun, Wind, and Nosy Neighbors Poughkeepsie NY
- INNOVA® 3100 Tools Poughkeepsie NY
- Generators, Compressors and Saws Poughkeepsie NY
- Door Hardware Poughkeepsie NY