How to Handle and Decrease Customer Disputes Middle Village NY

Customer disputes over payment can tie up an alarming amount of cash in Middle Village. Unfortunately, many times, no one takes immediate action to resolve the disputes and they pile up.

Local Companies

Apogee Management LLC
(212) 252-2421
13 Crosby Street
New York, NY
Choice Telecommunications
(973) 242-5117
730 Broad St
Newark, NJ
Classic Flow Media Group Inc
(973) 624-0933
175 Norfolk St
Newark, NJ
Extended Management Corp
(201) 435-0471
66 Christopher Columbus DR
Jersey City, NJ
Ps Technology Solutions Inc
(718) 377-4193
924 E 29th St
Brooklyn, NY
Shelko Consulting LLC Accounting & CRM Software Consultants
1-800-638-5213
214 State St
Hackensack, NJ
Binary Tree Inc
(212) 244-3635
1 Gateway Ctr
Newark, NJ
Church Accounting & Consulting
(973) 824-0132
17 Academy St
Newark, NJ
El Taller Colaborativo
(212) 952-1955
550 Broad St
Newark, NJ
Compu-Net Solutions
(718) 436-3904
1180 51st St
Brooklyn, NY

Source: The Concrete Producer/Concrete Journal
Publication date: April 1, 1995

By Lloyd W. Eichorn

Abstract: Customer disputes over payment can tie up an alarming amount of cash. Unfortunately, many times, no one takes immediate action to resolve the disputes and they pile up. In order to maintain cash flow, these disputes must be put to rest quickly and efficiently. For this to take place, the dispute must be brought to the attention of the cash flow manager. To facilitate the speedy solution of disputes, there must be effective communication within the company, so when the customer does call or write with the dispute, it is circulated immediately to all who need to know about it. There are two types of disputes: real ones and pay stalls. Customers stalling on a payment are unlikely to try to bring the dispute to an immediate resolution. It is up to the company to do so. If disputes are brought to quick resolution, ending with either an apology to the customer or a polite request for payment, the pay stall technique will cease to work. Other customers will appreciate the quick attention, and business will improve.

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