How to Handle and Decrease Customer Disputes Long Beach NY

Customer disputes over payment can tie up an alarming amount of cash in Long Beach. Unfortunately, many times, no one takes immediate action to resolve the disputes and they pile up.

Local Companies

Compu-Net Solutions
(718) 436-3904
1180 51st St
Brooklyn, NY
Infobase Solutions Llc
(718) 951-2114
1850 Flatbush Ave
Brooklyn, NY
Univera Healthcare
(716) 857-4448

Buffalo, NY
Group Health Incorporated
(585) 424-2467
30 Corporate Woods
Rochester, NY
Optimum Voice
(516) 918-2593

Bethpage, NY
Aero Media
(718) 418-8960
250 Moore Street
Brooklyn, NY
Ps Technology Solutions Inc
(718) 377-4193
924 E 29th St
Brooklyn, NY
Cahill Patrick W Sra
(585) 383-4500
1151 Pittsford Victor Rd
Pittsford, NY
T K R Cable Company
(845) 986-2069

Warwick, NY
Press-Republican
(518) 565-4105

Plattsburgh, NY

Source: The Concrete Producer/Concrete Journal
Publication date: April 1, 1995

By Lloyd W. Eichorn

Abstract: Customer disputes over payment can tie up an alarming amount of cash. Unfortunately, many times, no one takes immediate action to resolve the disputes and they pile up. In order to maintain cash flow, these disputes must be put to rest quickly and efficiently. For this to take place, the dispute must be brought to the attention of the cash flow manager. To facilitate the speedy solution of disputes, there must be effective communication within the company, so when the customer does call or write with the dispute, it is circulated immediately to all who need to know about it. There are two types of disputes: real ones and pay stalls. Customers stalling on a payment are unlikely to try to bring the dispute to an immediate resolution. It is up to the company to do so. If disputes are brought to quick resolution, ending with either an apology to the customer or a polite request for payment, the pay stall technique will cease to work. Other customers will appreciate the quick attention, and business will improve.

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