How to Handle and Decrease Customer Disputes Floral Park NY

Customer disputes over payment can tie up an alarming amount of cash in Floral Park. Unfortunately, many times, no one takes immediate action to resolve the disputes and they pile up.

Local Companies

Apogee Management LLC
(212) 252-2421
13 Crosby Street
New York, NY
Ruder Finn
(212) 583-2782
301 E. 57th Street
New York, NY
591 Summit Group LLC
(201) 420-1823
895 Bergen Ave
Jersey City, NJ
MVP Consulting
(201) 216-1613
525 Washington Blvd
Jersey City, NJ
Infobase Solutions Llc
(718) 951-2114
1850 Flatbush Ave
Brooklyn, NY
Aero Media
(718) 418-8960
250 Moore Street
Brooklyn, NY
Marie Saeki Public Relations
(212) 353-9141
41 Great Jones Street
New York, NY
billAnywhere.com
212-555-1234
122nd st
New York, NY
American Business Systems Inc
(201) 521-9200
154 Sterling Ave
Jersey City, NJ
Ps Technology Solutions Inc
(718) 377-4193
924 E 29th St
Brooklyn, NY

Source: The Concrete Producer/Concrete Journal
Publication date: April 1, 1995

By Lloyd W. Eichorn

Abstract: Customer disputes over payment can tie up an alarming amount of cash. Unfortunately, many times, no one takes immediate action to resolve the disputes and they pile up. In order to maintain cash flow, these disputes must be put to rest quickly and efficiently. For this to take place, the dispute must be brought to the attention of the cash flow manager. To facilitate the speedy solution of disputes, there must be effective communication within the company, so when the customer does call or write with the dispute, it is circulated immediately to all who need to know about it. There are two types of disputes: real ones and pay stalls. Customers stalling on a payment are unlikely to try to bring the dispute to an immediate resolution. It is up to the company to do so. If disputes are brought to quick resolution, ending with either an apology to the customer or a polite request for payment, the pay stall technique will cease to work. Other customers will appreciate the quick attention, and business will improve.

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