How to Handle and Decrease Customer Disputes Elmhurst NY

Customer disputes over payment can tie up an alarming amount of cash in Elmhurst. Unfortunately, many times, no one takes immediate action to resolve the disputes and they pile up.

Local Companies

Apogee Management LLC
(212) 252-2421
13 Crosby Street
New York, NY
City of Newark
(973) 733-3669
920 Broad St
Newark, NJ
Alli Paul Consultant
(201) 418-0711
639 Newark Ave
Jersey City, NJ
Atlantic Coast Media Group
(201) 420-8282
930 Newark Ave
Jersey City, NJ
Ports America Inc
(201) 332-6009
403 Port Jersey Blvd
Jersey City, NJ
Aero Media
(718) 418-8960
250 Moore Street
Brooklyn, NY
Choice Telecommunications
(973) 242-5117
730 Broad St
Newark, NJ
El Taller Colaborativo
(212) 952-1955
550 Broad St
Newark, NJ
American Business Systems Inc
(201) 521-9200
154 Sterling Ave
Jersey City, NJ
D M I Consulting
(201) 413-1964
2277 John F Kennedy Blvd
Jersey City, NJ

Source: The Concrete Producer/Concrete Journal
Publication date: April 1, 1995

By Lloyd W. Eichorn

Abstract: Customer disputes over payment can tie up an alarming amount of cash. Unfortunately, many times, no one takes immediate action to resolve the disputes and they pile up. In order to maintain cash flow, these disputes must be put to rest quickly and efficiently. For this to take place, the dispute must be brought to the attention of the cash flow manager. To facilitate the speedy solution of disputes, there must be effective communication within the company, so when the customer does call or write with the dispute, it is circulated immediately to all who need to know about it. There are two types of disputes: real ones and pay stalls. Customers stalling on a payment are unlikely to try to bring the dispute to an immediate resolution. It is up to the company to do so. If disputes are brought to quick resolution, ending with either an apology to the customer or a polite request for payment, the pay stall technique will cease to work. Other customers will appreciate the quick attention, and business will improve.

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