How to Handle and Decrease Customer Disputes East Elmhurst NY

Customer disputes over payment can tie up an alarming amount of cash in East Elmhurst. Unfortunately, many times, no one takes immediate action to resolve the disputes and they pile up.

Local Companies

Apogee Management LLC
(212) 252-2421
13 Crosby Street
New York, NY
730 Associates
(973) 297-0038
5 Commerce St
Newark, NJ
Choice Telecommunications
(973) 242-5117
730 Broad St
Newark, NJ
D M I Consulting
(201) 413-1964
2277 John F Kennedy Blvd
Jersey City, NJ
MVP Consulting
(201) 216-1613
525 Washington Blvd
Jersey City, NJ
Aero Media
(718) 418-8960
250 Moore Street
Brooklyn, NY
Ruder Finn
(212) 583-2782
301 E. 57th Street
New York, NY
Binary Tree Inc
(212) 244-3635
1 Gateway Ctr
Newark, NJ
D & I Consulting
(201) 706-2037
879 Bergen Ave
Jersey City, NJ
Extended Management Corp
(201) 435-0471
66 Christopher Columbus DR
Jersey City, NJ

Source: The Concrete Producer/Concrete Journal
Publication date: April 1, 1995

By Lloyd W. Eichorn

Abstract: Customer disputes over payment can tie up an alarming amount of cash. Unfortunately, many times, no one takes immediate action to resolve the disputes and they pile up. In order to maintain cash flow, these disputes must be put to rest quickly and efficiently. For this to take place, the dispute must be brought to the attention of the cash flow manager. To facilitate the speedy solution of disputes, there must be effective communication within the company, so when the customer does call or write with the dispute, it is circulated immediately to all who need to know about it. There are two types of disputes: real ones and pay stalls. Customers stalling on a payment are unlikely to try to bring the dispute to an immediate resolution. It is up to the company to do so. If disputes are brought to quick resolution, ending with either an apology to the customer or a polite request for payment, the pay stall technique will cease to work. Other customers will appreciate the quick attention, and business will improve.

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