How to Handle and Decrease Customer Disputes Buffalo NY

Customer disputes over payment can tie up an alarming amount of cash in Buffalo. Unfortunately, many times, no one takes immediate action to resolve the disputes and they pile up.

Local Companies

Audax Business Solution
716-632-9800
6724 Main St
Buffalo, NY
A 1 Communications
716-447-1909
3053 Delaware Ave
Buffalo, NY
Computer Sos Inc
716-635-0086
1505 Cleveland DR
Buffalo, NY
Univera Healthcare
(716) 857-6200

Buffalo, NY
Press-Republican
(518) 565-4110
New York
Plattsburgh, NY
The New York Sales Consulting Group, Inc.
716-649-1105
57 Huron Street
Hamburg, NY
360 PSG
716-829-7373
4232 Ridge Lea Rd
Buffalo, NY
Buffaloweb Services LLC
716-834-9198
76 North Dr
Buffalo, NY
Pepsi-Cola Buffalo Bottling Corp
(716) 684-4911
2770 Walden Ave
Buffalo, NY
Univera Healthcare
(716) 857-4448

Buffalo, NY

Source: The Concrete Producer/Concrete Journal
Publication date: April 1, 1995

By Lloyd W. Eichorn

Abstract: Customer disputes over payment can tie up an alarming amount of cash. Unfortunately, many times, no one takes immediate action to resolve the disputes and they pile up. In order to maintain cash flow, these disputes must be put to rest quickly and efficiently. For this to take place, the dispute must be brought to the attention of the cash flow manager. To facilitate the speedy solution of disputes, there must be effective communication within the company, so when the customer does call or write with the dispute, it is circulated immediately to all who need to know about it. There are two types of disputes: real ones and pay stalls. Customers stalling on a payment are unlikely to try to bring the dispute to an immediate resolution. It is up to the company to do so. If disputes are brought to quick resolution, ending with either an apology to the customer or a polite request for payment, the pay stall technique will cease to work. Other customers will appreciate the quick attention, and business will improve.

The full text of this article is available as a PDF document. To download the PDF version of the article, click here.

Click here to read full article from The Concrete Producer

Related Articles
- INNOVA® 3100 Tools Buffalo NY
The INNOVA 3100 single item alone is believed to account for as much as 20 percent of all OBD2 tool sales in the U.S., according to industry and internal calculations. Equus has doubled its retail customer base and tripled its sales over the past six years, adding a mix of mass merchandise, online, catalog and tool distributors.
- Home Repair Tools Buffalo NY
- Hand-Held Power Saws Buffalo NY
- Generators, Compressors and Saws Buffalo NY
- Door Hardware Buffalo NY
- Framing a Pergola Buffalo NY
- Fibers for Permeability Buffalo NY
- Fending off Sun, Wind, and Nosy Neighbors Buffalo NY
- Drywall Finishing Buffalo NY
- Heavy-Duty Clamping Horses Buffalo NY