How to Handle and Decrease Customer Disputes Bronx NY

Customer disputes over payment can tie up an alarming amount of cash in Bronx. Unfortunately, many times, no one takes immediate action to resolve the disputes and they pile up.

Local Companies

Aero Media
(718) 418-8960
250 Moore Street
Brooklyn, NY
Ruder Finn
(212) 583-2782
301 E. 57th Street
New York, NY
Classic Flow Media Group Inc
(973) 624-0933
175 Norfolk St
Newark, NJ
MVP Consulting
(201) 216-1613
525 Washington Blvd
Jersey City, NJ
Compu-Net Solutions
(718) 436-3904
1180 51st St
Brooklyn, NY
AG Advertising & Marketing
718-841-7153
8th Ave
Manhattan, NY
Apogee Management LLC
(212) 252-2421
13 Crosby Street
New York, NY
SetNine
(973) 242-4431
614 Frelinghuysen Ave
Newark, NJ
Dpe Consulting
(973) 648-6854
20 Branford Pl
Newark, NJ
Ports America Inc
(201) 332-6009
403 Port Jersey Blvd
Jersey City, NJ

Source: The Concrete Producer/Concrete Journal
Publication date: April 1, 1995

By Lloyd W. Eichorn

Abstract: Customer disputes over payment can tie up an alarming amount of cash. Unfortunately, many times, no one takes immediate action to resolve the disputes and they pile up. In order to maintain cash flow, these disputes must be put to rest quickly and efficiently. For this to take place, the dispute must be brought to the attention of the cash flow manager. To facilitate the speedy solution of disputes, there must be effective communication within the company, so when the customer does call or write with the dispute, it is circulated immediately to all who need to know about it. There are two types of disputes: real ones and pay stalls. Customers stalling on a payment are unlikely to try to bring the dispute to an immediate resolution. It is up to the company to do so. If disputes are brought to quick resolution, ending with either an apology to the customer or a polite request for payment, the pay stall technique will cease to work. Other customers will appreciate the quick attention, and business will improve.

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