How to Handle and Decrease Customer Disputes Bronx NY

Customer disputes over payment can tie up an alarming amount of cash in Bronx. Unfortunately, many times, no one takes immediate action to resolve the disputes and they pile up.

Local Companies

Marie Saeki Public Relations
(212) 353-9141
41 Great Jones Street
New York, NY
Church Accounting & Consulting
(973) 824-0132
17 Academy St
Newark, NJ
Alli Paul Consultant
(201) 418-0711
639 Newark Ave
Jersey City, NJ
Ports America Inc
(201) 332-6009
403 Port Jersey Blvd
Jersey City, NJ
Infobase Solutions Llc
(718) 951-2114
1850 Flatbush Ave
Brooklyn, NY
Aero Media
(718) 418-8960
250 Moore Street
Brooklyn, NY
billAnywhere.com
212-555-1234
122nd st
New York, NY
Classic Flow Media Group Inc
(973) 624-0933
175 Norfolk St
Newark, NJ
Atlantic Coast Media Group
(201) 420-8282
930 Newark Ave
Jersey City, NJ
Compatible Business Solutions
(718) 652-5960
1063 E 211th St
Bronx, NY

Source: The Concrete Producer/Concrete Journal
Publication date: April 1, 1995

By Lloyd W. Eichorn

Abstract: Customer disputes over payment can tie up an alarming amount of cash. Unfortunately, many times, no one takes immediate action to resolve the disputes and they pile up. In order to maintain cash flow, these disputes must be put to rest quickly and efficiently. For this to take place, the dispute must be brought to the attention of the cash flow manager. To facilitate the speedy solution of disputes, there must be effective communication within the company, so when the customer does call or write with the dispute, it is circulated immediately to all who need to know about it. There are two types of disputes: real ones and pay stalls. Customers stalling on a payment are unlikely to try to bring the dispute to an immediate resolution. It is up to the company to do so. If disputes are brought to quick resolution, ending with either an apology to the customer or a polite request for payment, the pay stall technique will cease to work. Other customers will appreciate the quick attention, and business will improve.

The full text of this article is available as a PDF document. To download the PDF version of the article, click here.

Click here to read full article from The Concrete Producer

Related Articles