How to Handle and Decrease Customer Disputes Auburn NY

Customer disputes over payment can tie up an alarming amount of cash in Auburn. Unfortunately, many times, no one takes immediate action to resolve the disputes and they pile up.

Local Companies

Rossi Alfred T Sra
(585) 383-4500
1151 Pittsford Victor Rd
Pittsford, NY
Lewis County General Hospital
(315) 376-5212

Lowville, NY
Frontier
(585) 777-1200

Rochester, NY
T K R Cable Company
(973) 728-0301

Middletown, NY
Rynne John P MAI Sra
(585) 262-3277
205 Saint Paul St
Rochester, NY
Frontier
(585) 777-1270
180 S Clinton Ave
Rochester, NY
Salvage Robert J Sra
(585) 385-4255
37 Tree Brook Dr
Rochester, NY
Metrocard Customer Service
(212) 638-7622
370 Jay St
Brooklyn, NY
Boocom North America Customer Service
(212) 651-5777
435 Hudson St
New York, NY
Lewis County General Hospital
(315) 376-5208

Lowville, NY

Source: The Concrete Producer/Concrete Journal
Publication date: April 1, 1995

By Lloyd W. Eichorn

Abstract: Customer disputes over payment can tie up an alarming amount of cash. Unfortunately, many times, no one takes immediate action to resolve the disputes and they pile up. In order to maintain cash flow, these disputes must be put to rest quickly and efficiently. For this to take place, the dispute must be brought to the attention of the cash flow manager. To facilitate the speedy solution of disputes, there must be effective communication within the company, so when the customer does call or write with the dispute, it is circulated immediately to all who need to know about it. There are two types of disputes: real ones and pay stalls. Customers stalling on a payment are unlikely to try to bring the dispute to an immediate resolution. It is up to the company to do so. If disputes are brought to quick resolution, ending with either an apology to the customer or a polite request for payment, the pay stall technique will cease to work. Other customers will appreciate the quick attention, and business will improve.

The full text of this article is available as a PDF document. To download the PDF version of the article, click here.

Click here to read full article from The Concrete Producer

Related Articles
- INNOVA® 3100 Tools Auburn NY
The INNOVA 3100 single item alone is believed to account for as much as 20 percent of all OBD2 tool sales in the U.S., according to industry and internal calculations. Equus has doubled its retail customer base and tripled its sales over the past six years, adding a mix of mass merchandise, online, catalog and tool distributors.
- Fending off Sun, Wind, and Nosy Neighbors Auburn NY
- Home Repair Tools Auburn NY
- Heavy-Duty Clamping Horses Auburn NY
- Drywall Finishing Auburn NY
- Framing a Pergola Auburn NY
- Generators, Compressors and Saws Auburn NY
- Door Hardware Auburn NY
- Fibers for Permeability Auburn NY
- Hand-Held Power Saws Auburn NY