How to Handle and Decrease Customer Disputes Astoria NY

Customer disputes over payment can tie up an alarming amount of cash in Astoria. Unfortunately, many times, no one takes immediate action to resolve the disputes and they pile up.

Local Companies

Aero Media
(718) 418-8960
250 Moore Street
Brooklyn, NY
City of Newark
(973) 733-3669
920 Broad St
Newark, NJ
D & I Consulting
(201) 706-2037
879 Bergen Ave
Jersey City, NJ
Ports America Inc
(201) 332-6009
403 Port Jersey Blvd
Jersey City, NJ
Ps Technology Solutions Inc
(718) 377-4193
924 E 29th St
Brooklyn, NY
Shelko Consulting LLC Accounting & CRM Software Consultants
1-800-638-5213
214 State St
Hackensack, NJ
Choice Telecommunications
(973) 242-5117
730 Broad St
Newark, NJ
Hudson Staffing Solutions
(201) 333-3391
73 Van Reypen St
Jersey City, NJ
Extended Management Corp
(201) 435-0471
66 Christopher Columbus DR
Jersey City, NJ
Rising Tide Capital Inc
(201) 432-4316
348 Martin Luther King Jr DR
Jersey City, NJ

Source: The Concrete Producer/Concrete Journal
Publication date: April 1, 1995

By Lloyd W. Eichorn

Abstract: Customer disputes over payment can tie up an alarming amount of cash. Unfortunately, many times, no one takes immediate action to resolve the disputes and they pile up. In order to maintain cash flow, these disputes must be put to rest quickly and efficiently. For this to take place, the dispute must be brought to the attention of the cash flow manager. To facilitate the speedy solution of disputes, there must be effective communication within the company, so when the customer does call or write with the dispute, it is circulated immediately to all who need to know about it. There are two types of disputes: real ones and pay stalls. Customers stalling on a payment are unlikely to try to bring the dispute to an immediate resolution. It is up to the company to do so. If disputes are brought to quick resolution, ending with either an apology to the customer or a polite request for payment, the pay stall technique will cease to work. Other customers will appreciate the quick attention, and business will improve.

The full text of this article is available as a PDF document. To download the PDF version of the article, click here.

Click here to read full article from The Concrete Producer

Related Articles
- Drywall Finishing Astoria NY
Finishing drywall well takes skill, touch, and attention to detail. It looks easy, but it takes practice. Getting results you'll be proud of starts with well-hung rock and continues with using the right joint compounds and knives in the right order.
- Generators, Compressors and Saws Astoria NY
- Heavy-Duty Clamping Horses Astoria NY
- INNOVA® 3100 Tools Astoria NY
- Home Repair Tools Astoria NY
- Hand-Held Power Saws Astoria NY
- Framing a Pergola Astoria NY
- Fending off Sun, Wind, and Nosy Neighbors Astoria NY
- Fibers for Permeability Astoria NY
- Door Hardware Astoria NY