Choosing an Outsourcing Provider

Application outsourcing, infrastructure outsourcing and business process outsourcing are some of the common outsourced activities. IT training and IT staffing are also fast catching up, as needs of the organizations and their clients continue to rise.

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Choosing on Outsourcing End-to-End Solutions Provider

Author: ajax

An increasingly competitive market place and global trends are important reasons why organizations are constantly looking to enhance business value. The new trend among global players is to shift responsibility of running important organizational functions to external specialists thereby reducing the total cost of ownership, to be able to focus on their core competencies.

Application outsourcing , infrastructure outsourcing and business process outsourcing are some of the common outsourced activities. IT training and IT staffing are also fast catching up, as needs of the organizations and their clients continue to rise.

It is important to outsource to providers who have proven track record of excellent quality of service. Since organizations are outsourcing some of their primary activities, it is important that the chosen provider is reliable, suitable and responsive enough to meet all organizational demands.

Some of the important parameters to check with the outsourcing providers are:

    1. Project Development Methodology Used – While small companies may opt for the common waterfall methodology, large companies may need an iterative methodology, like the agile process. Project development using agile methodology requires expert guidance and only providers with proven track record will be able to successfully implement them.

    2. Optimal Analysis – Some outsourcing agencies conduct market research and offer in-depth domain analysis that helps to build robust solutions for their clients.

    3. Delivery Assurance – It is important for the outsourcing agencies to have a dedicated delivery assurance team in place. This team would take all possible measures to mitigate risks and deliver high quality products on time and within budget.

    4. Design philosophy, customer feedback and leadership background are some other points that need to be assessed before making the final choice.

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