Business Phone Auto Attendant Author: John Kinskey
One of the most powerful features in a business phone is auto attendant. With automated attendant, you can handle all calls without hiring a personal assistant. The auto attendant identifies and greets callers, manages messages and faxes and routes calls to your present location.About the Author:
In a hosted business phone system, the auto attendant acts as primary interface to handle incoming calls. With flexible calling features, the auto attendant answers and routes all calls efficiently. Since it can handle multiple extensions, your callers can easily contact the right employee or department in your office.
Key features of auto attendant system include:
â€¢ Automated call answering with professional custom greeting
â€¢ Customizable music on hold feature
â€¢ Calls are routed based on caller-ID and calling line
â€¢ Interactive voice prompts for enhanced call routing
â€¢ Calls can be forwarded to personal extensions
â€¢ Easy handling of multiple faxes simultaneously
Auto attendant system in a business phone helps you to set up a virtual office by enabling callers to access various departments and employees. Many auto attendant features can be customized as per specific communication needs. You can record personalized business greetings and messages. Custom music on hold can be played while callers wait for you to answer.
With an auto attendant system, you can receive all business calls wherever you are located. It can forward business calls to your personal numbers including home or cell phone numbers and divert busy calls to your voice mail box. Automated system also provides notification of all new faxes or voice mail messages by email and cell phone.
Auto attendant system is provided as a part of virtual PBX systems. All the automatic call answering features can be integrated into your local or toll-free phone number. Along with cost and time benefits, business phone auto attendant provides an enhanced professional image for your business.
Business phone auto attendant system is provided by AccessDirect as a part of the hosted PBX telephone service. Hosted PBX system has features such as voice mail, fax mail and find me follow me call forwarding.
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