Automated Attendants New York

Most companies need some type of answering service, or automated attendants, to pick up calls when they are closed, busy, or away. Depending on the size and needs of the business, there are many options to answering services that will fit the needs of the company.


1 . Local Companies

A and M Computer Repair
(845) 947-3522
24 Colonel Conklin Drive
Stony Point, NY
Aron DC Computer Services
(718) 823-8067
1873 White Plains Rd
Bronx, NY
Juniper Networks Inc
(212) 216-0057
1 Penn Plaza
New York, NY
Steven's Entertainment Group
(718) 285-4078
Staten Island, NY
Vyrix Systems, Inc.
(516) 452-5400
1529 Jericho Turnpike
New Hyde Park, NY
Network Services Group
(585) 872-7760
71 North Avenue
Webster, NY
Advanced Data Systems
(716) 668-0700
3099 William Street
Buffalo, NY
Great Lakes Networks LLC
(585) 319-4853
116 Wilshire Road
Rochester, NY
Mobile Computer Service Inc
(212) 267-6888
88 Fulton Street
New York, NY
Teleshuttle Corporation
(212) 673-0225
20 E 9th Street
New York, NY
Data Provided by:
  

2 . What is an Automated Attendant?

Automated Attendants can be known as an auto attendant or AA. These systems allow incoming callers to be transferred automatically to the owner's extension without having to use a live person, usually a receptionist. If a person needs to talk to a real person, most systems will allow them to press a number or symbol for an operator. Most modern systems, such as PBX and key phone systems come with automated attendants as a standard feature, but these can also be installed on standard phone lines, as well.

When one calls and receives a company's automated attendants, there are usually some types of directories implemented on the system to find the person or area they are looking for. Some have a "dial-by-name" system set up, where the system lists names by the last name. A caller can then press # or a similar symbol on their phone when that name is announced, and it will automatically call that persons extension. A more popular system asks the caller to dial a person's extension automatically if it is known. If it is not, the caller can then listen to a list of choices to get their call directed to the right person.

For a 7 day free trial call ReceptionHQ. Call 888-491-6753

3 . Automated Attendant FAQ

There are many different uses that various places will have for automated attendants. Mainly, it is to free up lines from callers who have the same general questions that can be easily answered, such as company hours, directions, and more. After these messages are played, the caller will have an option of hearing more messages, or to be transferred to a receptionist if they have a question they can't find the answer to. These automated attendants are also used frequently for government programs, information numbers, and even colleges and school systems.

There are other features that can be used from an automated attendant system, such as transferring a call to an outside phone line or connecting two different companies using wide-area networking. Automated attendants should be programmed very carefully, so that a caller can get the information they need quickly and easily. Too many large companies make a caller go through an endless series of menus before they can actually get the answer that they need, or make it near impossible to get to a live person.

For a 7 day free trial call ReceptionHQ. Call 888-491-6753

4 . Tele-a-Greeter

One type of automated attendants is called telephone greeters, or a tel-a-greeter. When a caller phones into a company, a tel-a-greeter answers the call and then screens them with an informative type of greeting. Callers can choose from pre-recorded messages or opt for a live pick up from a real person to help them. Most tel-a-greeters are made to handle a number of calls at a time, with different lines that pick up the same phone number.

There are many reasons that a company or business uses telephone greeters. Many calls that come in are people asking the same types of questions, such as the businesses hours of operation, directions, and so forth. Telephone greeters can handle these types of calls by offering the right message for the right question, thus freeing up a staff's time. Messages recorded on these telephone greeters can typically be done on location, or even remotely using a special code. They are usually password protected, so not just anyone can access and change a greeting. Most systems also feature separate day and night messages, and hold messages can be programmed to the owners liking.

There are different types of telephone greeters that can handle a different amount of business and calls. Automated attendants systems are customized for a variety of businesses.

For a 7 day free trial call ReceptionHQ. Call 888-491-6753
Regional Articles
- Automated Attendants Albany NY
- Automated Attendants Amityville NY
- Automated Attendants Amsterdam NY
- Automated Attendants Arverne NY
- Automated Attendants Astoria NY
- Automated Attendants Auburn NY
- Automated Attendants Babylon NY
- Automated Attendants Baldwin NY
- Automated Attendants Baldwinsville NY
- Automated Attendants Ballston Spa NY
- Automated Attendants Bay Shore NY
- Automated Attendants Bayside NY
- Automated Attendants Beacon NY
- Automated Attendants Bellerose NY
- Automated Attendants Bellmore NY
- Automated Attendants Bethpage NY
- Automated Attendants Binghamton NY
- Automated Attendants Brentwood NY
- Automated Attendants Brewster NY
- Automated Attendants Brockport NY
- Automated Attendants Bronx NY
- Automated Attendants Bronxville NY
- Automated Attendants Brooklyn NY
- Automated Attendants Buffalo NY
- Automated Attendants Cambria Heights NY
- Automated Attendants Camillus NY
- Automated Attendants Canandaigua NY
- Automated Attendants Centereach NY
- Automated Attendants Central Islip NY
- Automated Attendants Clifton Park NY
- Automated Attendants Cohoes NY
- Automated Attendants College Point NY
- Automated Attendants Commack NY
- Automated Attendants Copiague NY
- Automated Attendants Coram NY
- Automated Attendants Corning NY
- Automated Attendants Corona NY
- Automated Attendants Cortland NY
- Automated Attendants Cortlandt Manor NY
- Automated Attendants Deer Park NY
- Automated Attendants Delmar NY
- Automated Attendants Depew NY
- Automated Attendants Dunkirk NY
- Automated Attendants East Amherst NY
- Automated Attendants East Aurora NY
- Automated Attendants East Elmhurst NY
- Automated Attendants East Islip NY
- Automated Attendants East Meadow NY
- Automated Attendants East Northport NY
- Automated Attendants East Setauket NY
- Automated Attendants East Syracuse NY
- Automated Attendants Elmhurst NY
- Automated Attendants Elmira NY
- Automated Attendants Elmont NY
- Automated Attendants Endicott NY
- Automated Attendants Fairport NY
- Automated Attendants Far Rockaway NY
- Automated Attendants Farmingdale NY
- Automated Attendants Farmingville NY
- Automated Attendants Floral Park NY
- Automated Attendants Flushing NY
- Automated Attendants Forest Hills NY
- Automated Attendants Franklin Square NY
- Automated Attendants Fredonia NY
- Automated Attendants Freeport NY
- Automated Attendants Fresh Meadows NY
- Automated Attendants Fulton NY
- Automated Attendants Garden City NY
- Automated Attendants Glen Cove NY
- Automated Attendants Glen Oaks NY
- Automated Attendants Glens Falls NY
- Automated Attendants Gloversville NY
- Automated Attendants Great Neck NY
- Automated Attendants Hamburg NY
- Automated Attendants Hauppauge NY
- Automated Attendants Hempstead NY
- Automated Attendants Hicksville NY
- Automated Attendants Hilton NY
- Automated Attendants Holbrook NY
- Automated Attendants Hollis NY
- Automated Attendants Hopewell Junction NY
- Automated Attendants Horseheads NY
- Automated Attendants Howard Beach NY
- Automated Attendants Huntington NY
- Automated Attendants Huntington Station NY
- Automated Attendants Islip NY
- Automated Attendants Ithaca NY
- Automated Attendants Jackson Heights NY
- Automated Attendants Jamaica NY
- Automated Attendants Jamestown NY
- Automated Attendants Kew Gardens NY
- Automated Attendants Kings Park NY
- Automated Attendants Kingston NY
- Automated Attendants Lancaster NY
- Automated Attendants Larchmont NY
- Automated Attendants Latham NY
- Automated Attendants Levittown NY
- Automated Attendants Lindenhurst NY
- Automated Attendants Little Neck NY
- Automated Attendants Liverpool NY
- Automated Attendants Lockport NY
- Automated Attendants Long Beach NY
- Automated Attendants Long Island City NY
- Automated Attendants Lynbrook NY
- Automated Attendants Mahopac NY
- Automated Attendants Malone NY
- Automated Attendants Mamaroneck NY
- Automated Attendants Manhasset NY
- Automated Attendants Manlius NY
- Automated Attendants Maspeth NY
- Automated Attendants Massapequa NY
- Automated Attendants Massapequa Park NY
- Automated Attendants Massena NY
- Automated Attendants Mastic NY
- Automated Attendants Melville NY
- Automated Attendants Merrick NY
- Automated Attendants Middle Village NY
- Automated Attendants Middletown NY
- Automated Attendants Mineola NY
- Automated Attendants Monroe NY
- Automated Attendants Monsey NY
- Automated Attendants Mount Kisco NY
- Automated Attendants Mount Vernon NY
- Automated Attendants Nanuet NY
- Automated Attendants New City NY
- Automated Attendants New Hartford NY
- Automated Attendants New Hyde Park NY
- Automated Attendants New Paltz NY
- Automated Attendants New Rochelle NY
- Automated Attendants New Windsor NY
- Automated Attendants New York NY
- Automated Attendants Newburgh NY
- Automated Attendants Niagara Falls NY
- Automated Attendants North Babylon NY
- Automated Attendants North Tonawanda NY
- Automated Attendants Nyack NY
- Automated Attendants Oakland Gardens NY
- Automated Attendants Oceanside NY
- Automated Attendants Ogdensburg NY
- Automated Attendants Olean NY
- Automated Attendants Oneonta NY
- Automated Attendants Orchard Park NY
- Automated Attendants Ossining NY
- Automated Attendants Oswego NY
- Automated Attendants Ozone Park NY
- Automated Attendants Patchogue NY
- Automated Attendants Pearl River NY
- Automated Attendants Peekskill NY
- Automated Attendants Penfield NY
- Automated Attendants Pittsford NY
- Automated Attendants Plainview NY
- Automated Attendants Plattsburgh NY
- Automated Attendants Port Chester NY
- Automated Attendants Port Jefferson Station NY
- Automated Attendants Port Washington NY
- Automated Attendants Potsdam NY
- Automated Attendants Poughkeepsie NY
- Automated Attendants Queens Village NY
- Automated Attendants Queensbury NY
- Automated Attendants Rego Park NY
- Automated Attendants Rensselaer NY
- Automated Attendants Richmond Hill NY
- Automated Attendants Ridgewood NY
- Automated Attendants Riverhead NY
- Automated Attendants Rochester NY
- Automated Attendants Rockaway Park NY
- Automated Attendants Rockville Centre NY
- Automated Attendants Rome NY
- Automated Attendants Ronkonkoma NY
- Automated Attendants Roosevelt NY
- Automated Attendants Rosedale NY
- Automated Attendants Rye NY
- Automated Attendants Saint Albans NY
- Automated Attendants Saint James NY
- Automated Attendants Saratoga Springs NY
- Automated Attendants Saugerties NY
- Automated Attendants Sayville NY
- Automated Attendants Scarsdale NY
- Automated Attendants Schenectady NY
- Automated Attendants Selden NY
- Automated Attendants Shirley NY
- Automated Attendants Smithtown NY
- Automated Attendants South Ozone Park NY
- Automated Attendants South Richmond Hill NY
- Automated Attendants Spencerport NY
- Automated Attendants Spring Valley NY
- Automated Attendants Springfield Gardens NY
- Automated Attendants Staten Island NY
- Automated Attendants Stony Brook NY
- Automated Attendants Suffern NY
- Automated Attendants Sunnyside NY
- Automated Attendants Syosset NY
- Automated Attendants Syracuse NY
- Automated Attendants Tarrytown NY
- Automated Attendants Tonawanda NY
- Automated Attendants Troy NY
- Automated Attendants Uniondale NY
- Automated Attendants Utica NY
- Automated Attendants Valley Stream NY
- Automated Attendants Vestal NY
- Automated Attendants Wantagh NY
- Automated Attendants Wappingers Falls NY
- Automated Attendants Watertown NY
- Automated Attendants Watervliet NY
- Automated Attendants Webster NY
- Automated Attendants West Babylon NY
- Automated Attendants West Hempstead NY
- Automated Attendants West Islip NY
- Automated Attendants Westbury NY
- Automated Attendants White Plains NY
- Automated Attendants Whitestone NY
- Automated Attendants Woodhaven NY
- Automated Attendants Woodside NY
- Automated Attendants Wyandanch NY
- Automated Attendants Yonkers NY
- Automated Attendants Yorktown Heights NY